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REFUND POLICY

A legal disclaimer

The information provided by the Everett Family Foundation (“we,” “our,” or “us”) on this website is for general informational and educational purposes only. All content, including text, graphics, images, and links, is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, or completeness of any information on the site.

The Everett Family Foundation is a nonprofit organization committed to serving communities through educational support, scholarships, and community-based programs. Use of this website or its contents does not create any legal or advisory relationship. The Foundation does not provide legal, financial, medical, or tax advice. You should consult with a qualified professional before making any decisions based on information found on this website.

Links to external websites are provided for convenience and informational purposes only. We do not endorse and are not responsible for the content, accuracy, or reliability of any third-party sites.

The Everett Family Foundation reserves the right to modify, update, or remove website content at any time without prior notice.

Refund Policy

The Everett Family Foundation is a nonprofit organization committed to supporting educational advancement and community enrichment. We deeply value the generosity and support of our donors, sponsors, and event participants. Please review our refund policy below:

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Donations

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All donations made to the Everett Family Foundation are non-refundable. Once a donation is processed, it cannot be canceled or returned. This policy ensures that we can plan and allocate resources effectively to fulfill our mission.

If you believe a donation was made in error or without authorization, please contact us within 7 days of the transaction at info@everettfamilyfoundation.com / 1-888-852-9180, and we will work with you to resolve the issue.

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Event Registrations & Ticket Sales

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Refunds for event registrations or ticket purchases are considered on a case-by-case basis and are subject to the following conditions:

  • Requests must be made in writing at least 14 days prior to the event date.

  • Processing fees may be deducted from any approved refunds.

  • Refunds are not available for no-shows or cancellations made less than 14 days before the event.

 

Merchandise Sales

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Refunds or exchanges for merchandise (if offered) may be requested within 30 days of purchase if the item is defective or damaged upon arrival. To be eligible, items must be unused and in their original packaging.

 

Contact Us

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To request a refund or report an issue, please contact us at:
Email: Info@everettfamilyfoundation.com
Phone: 1-888-852-9180

We appreciate your support and understanding.

What to include in the Refund Policy

1. General Statement of Purpose

Explain the Foundation’s nonprofit status and the intent behind the refund policy.

  • Example: “The Everett Family Foundation is a nonprofit organization. We value the trust and support of our donors, event participants, and community members. This refund policy outlines the circumstances under which refunds may or may not be granted.”

2. Donations

  • Clearly state that donations are non-refundable, as is standard for charitable contributions.

  • Include a contact process for cases of:

    • Duplicate transactions

    • Unauthorized use of a credit/debit card

    • Clerical or technical errors

3. Event Tickets or Registrations

If the Foundation hosts events, include:

  • Timeframe for requesting a refund (e.g., 14 days prior to the event)

  • Non-refundable clauses for late cancellations or no-shows

  • Conditions under which a refund might be granted (e.g., event cancellation or rescheduling)

4. Merchandise Sales (if applicable)

If merchandise is sold:

  • Timeframe for refund or exchange (e.g., 30 days from purchase)

  • Condition of return (unused, in original packaging)

  • Policy on shipping fees and return costs

  • Defective or damaged goods clause

5. Scholarship or Grant Application Fees (if any)

  • If the Foundation charges any fees for processing applications, make clear whether these are refundable

  • Example: “Scholarship application fees, if collected, are non-refundable regardless of outcome.”

6. Processing Fees

  • Clarify whether any administrative or transaction fees are non-refundable (common with PayPal or Stripe donations)

7. Refund Request Procedure

  • How to request a refund (email, phone, online form)

  • Required information (e.g., receipt, reason, donor name)

  • Timeframe in which requests must be submitted (e.g., within 7 or 14 days)

  • Contact information for questions

8. Discretion Clause

  • State that refunds are granted at the Foundation’s discretion and handled on a case-by-case basis.

9. Policy Updates

  • Reserve the right to change the policy at any time and specify how updates will be communicated.

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